Question 1

What is EyadatCloud?

Accepted Answer

EyadatCloud is a cloud-based clinic management platform. It brings your clinic's patients, appointments, treatments, team and daily operations together in one workspace that your team can access from anywhere.

Question 2

Who is EyadatCloud for?

Accepted Answer

Clinic owners, doctors, receptionists and administrative staff. Each role sees the information and tools relevant to their day-to-day work.

Question 3

Can I try EyadatCloud before subscribing?

Accepted Answer

Yes. You can start a free trial and set up your clinic, doctors, services and appointments before deciding on a plan.

Question 4

How long is the free trial?

Accepted Answer

The free trial runs for 30 days, with no commitment required.

Question 5

Can I add multiple doctors?

Accepted Answer

Yes. You can add doctors, set their schedules and availability, and assign them to services and appointments. The number of doctors included depends on your plan.

Question 6

Can I manage multiple branches?

Accepted Answer

Yes. Multi-branch management is available on the plans that include it, so a clinic group can manage several locations from the same account.

Question 7

Can I customize treatments and services?

Accepted Answer

Yes. You define your own services and treatments, configure their details and pricing, and appointments can be set up based on the treatment selected.

Question 8

Does EyadatCloud support WhatsApp?

Accepted Answer

EyadatCloud can integrate clinic communication with WhatsApp so patients can ask about services, request appointments, reschedule or message reception. Availability depends on your plan and how your clinic configures it.

Question 9

Can EyadatCloud connect with Google Calendar?

Accepted Answer

Yes. Google Calendar sync is available so doctors and staff can see clinic appointments in the calendar they already use.

Question 10

Can my receptionist use EyadatCloud?

Accepted Answer

Yes. Reception has a dedicated workspace for appointments, confirmations, patient information and communication, with access controlled by role.

Question 11

Can I upgrade my subscription later?

Accepted Answer

Yes. You can move to a higher plan as your clinic adds doctors, staff, services or branches.

Question 12

Is my clinic data separated from other clinics?

Accepted Answer

EyadatCloud is a multi-tenant platform: each clinic has its own environment, configuration and data, and clinics do not share records with one another.

Question 13

How do I get support?

Accepted Answer

You can reach the EyadatCloud team by email or WhatsApp using the contact details in the footer. Support options vary by plan.

Question 14

Can I schedule a demo?

Accepted Answer

Yes. Use the Schedule a Demo page to tell us about your clinic and pick a preferred date and time, and we will walk you through the platform.

Question 15

Is EyadatCloud cloud-based, or do I need to install software?

Accepted Answer

EyadatCloud is fully cloud-based. There is nothing to install, no server to buy and no maintenance to manage. You simply sign in from any modern web browser, and updates, backups and security are handled for you.

Question 16

Can I use EyadatCloud on a mobile phone?

Accepted Answer

Yes. EyadatCloud works on mobile phones and tablets as well as laptops. Doctors can check their schedule and patient details on the go, and reception staff can manage appointments from any device with an internet connection.

Questions clinics ask us.

Try EyadatCloud for 30 Days.